How do I close my X3Bet account?

Email support@x-3-bet.net with a closure request. We confirm within 24 hours.

Can I pause my account temporarily?

Yes. In your account choose a time-out of 24 hours, a week or a month.

What happens to my balance on closure?

After a final verification your balance is sent back to your registered payment method.

Closing your X3Bet account

Closing an X3Bet account is a personal choice and we respect it. Whether you want a short break, are stopping for good or moving to another operator, the process is deliberately simple. On this page we explain the steps, what happens to your data and which alternatives are available if a full closure feels like too big a step.

Two routes: pause or permanent

If you just need a breather, take a time-out. You can choose 24 hours, 7 days, one month or six months. During that period you cannot log in, deposit or receive marketing.

Want to pull the plug? Choose self-exclusion via GamStop for a minimum of six months, or a permanent account closure. Permanent closure cannot be reversed after a 90-day cooling-off period.

Close your account step by step

Step 1: log in to your X3Bet account and go to Settings, then Account & Security.

Step 2: choose Close account. You will see a form where you can give a reason.

Step 3: confirm the request via the link we send to your registered email address.

Step 4: we will get in touch to pay out any remaining balance.

Step 5: within 48 hours of payout we close your account for good.

Request by email

Prefer email? Send a message to support@x-3-bet.net from the email address linked to your account. Include your username and the closure date you would like. We confirm within 24 hours.

What happens to your balance?

Before we close your account we pay your real-money balance to your verified payment method. Bonus balance still subject to wagering will be forfeited.

Expect a processing time of 1 to 3 working days for the actual payout, depending on the method you choose.

What happens to your data?

Personal data is kept only for as long as the law requires. Financial transactions are retained for seven years. More detail is in our privacy policy.

Alternatives to closing

Sometimes a tweak helps more than a full closure. Lower your deposit limits, switch off marketing emails or activate a time-out. Our page on responsible gambling covers every option.

Reopening after closure

A time-out ends automatically on the agreed date. A self-exclusion of six months or more can be lifted on request once it has run its course. Permanently closed accounts cannot be reactivated.

Still in doubt? Our support team is happy to talk things through before you make a final choice.

Closing your X3Bet account

Frequently Asked Questions

How do I close my X3Bet account?

Can I pause my account temporarily?

What happens to my balance on closure?